Heather Dickie
About Heather Dickie
Heather Dickie is a Senior Product Specialist at VIQ Solutions, where she has worked since 2022. With a background in business administration and extensive experience in operations management, she focuses on improving business processes and supporting her team.
Current Role at VIQ Solutions
Heather Dickie currently serves as a Senior Product Specialist at VIQ Solutions, a position she has held since 2022. In this role, she focuses on enhancing product offerings and ensuring operational efficiency. She also holds the title of Manager - Operations, which she has been in since 2020. Her responsibilities include overseeing various operational processes and providing support to her team to achieve business objectives.
Previous Experience at wordZXpressed Transcription Services
Heather Dickie worked at wordZXpressed Transcription Services for a total of 13 years, from 2001 to 2014. She began as an Office Manager/Assistant Project Manager, where she developed her skills in project management and business operations. She then advanced to the role of Director, followed by Vice President of Corporate Operations, where she led initiatives that resulted in significant account growth. Her tenure at wordZXpressed was marked by her focus on process improvement and operational efficiency.
Education and Academic Background
Heather Dickie studied at the University of North Georgia, where she earned a Bachelor of Business Administration (B.B.A.) degree. Her academic focus was on Business Administration, Management, and Operations. This educational background has equipped her with the knowledge and skills necessary for her roles in operations and product management.
Skills and Professional Focus
Heather Dickie is known for her strong focus on developing processes that improve business operations and efficiency. She provides encouragement and support to her team members, fostering an environment conducive to success. Her problem-solving skills enable her to tackle challenging requests and deliver results effectively. Additionally, she is recognized for her exceptional attention to detail.
Achievements in Account Growth
During her career, Heather Dickie successfully grew an account by 140% over a five-year period while working in her previous roles. This achievement reflects her capability in managing operations and driving business growth through strategic initiatives.