Melissa Mustafa
About Melissa Mustafa
Melissa Mustafa serves as the Global HR Director at VIQ Solutions, bringing extensive experience in human resources across various industries. Her background includes roles at the Royal Australian College of General Practitioners and JPMorgan Chase, along with a strong focus on conflict resolution and mediation.
Current Role at VIQ Solutions
Melissa Mustafa serves as the Global HR Director at VIQ Solutions, a position she has held since 2021. In this role, she oversees human resources strategies and initiatives on a global scale. Her responsibilities include enhancing employee engagement, performance management, and organizational culture. Melissa's leadership in HR aims to align the workforce with the company's objectives and foster a productive work environment.
Previous Experience at VIQ Solutions
Before her current role, Melissa Mustafa worked at VIQ Solutions as the APAC Leader of People, Performance and Culture from 2016 to 2021. In this capacity, she focused on HR practices across the Asia-Pacific region, implementing strategies to improve employee performance and workplace culture. Her tenure contributed to the development of effective HR policies tailored to diverse regional needs.
Experience in Human Resources
Melissa Mustafa has extensive experience in human resources across various industries, including health, banking and finance, retail, pharmaceutical, social services, and government. This diverse background showcases her adaptability and ability to implement HR practices that meet the unique demands of different sectors. Her roles have involved change management, recruitment, induction, occupational health and safety (OH&S), payroll, performance management, and employee relations.
Educational Background and Training
Melissa studied at Swinburne University of Technology, where she focused on Human Resources and Psychology, earning a degree in Social Science from 1998 to 2000. She furthered her education at the Resolution Institute, achieving mediation certification in 2013 and CINERGY Conflict Coaching in 2014. These qualifications reflect her commitment to conflict resolution and coaching, supported by her membership in the Victorian Association of Dispute Resolution and LEADR Dispute Resolvers.
Career History
Melissa Mustafa has held various HR positions throughout her career. She worked at the Royal Australian College of General Practitioners (RACGP) as HR Services Manager from 2011 to 2015 and as National Human Resources Manager from 2015 to 2016. Her earlier roles include Employment Consultant at SkillsPlus Limited and Interview Coordinator at JPMorgan Chase. She also served as HR Administrator at Louis Vuitton Moet Hennessy from 2008 to 2010.