Annalissa Reis
About Annalissa Reis
Annalissa Reis is an eCommerce Success Manager at Virbela, with a background in customer success and account management roles across various companies.
Title
Annalissa Reis is currently serving as an eCommerce Success Manager at Virbela. She has held this position since 2021, operating out of San Diego, California.
Current Role at Virbela
As an eCommerce Success Manager at Virbela, Annalissa Reis tailors virtual live onboarding sessions specifically for clients in the metaverse. She leads cross-team and cross-department initiatives to highlight stories of strategic customers for eCommerce product support. Her focus is on improving customer outcomes by analyzing customer metrics and providing insights on trending risks and issues.
Previous Experience with Virbela
Before becoming an eCommerce Success Manager, Annalissa Reis served as a Customer Success Advisor at Virbela from 2020 to 2021 in San Diego County, California. During her tenure, she provided recommendations for product features to enhance user experience, which were considered and prioritized by the leadership.
Past Employment History
Prior to joining Virbela, Annalissa worked at Jetblack as a Customer Experience Level II from 2019 to 2020 in Greater New York City Area. She also held the role of Account Manager at World Wide Wellness from 2016 to 2018 in Carlsbad and worked at AutoClaims Direct Inc. as both an Executive Assistant/Account Manager and Client Care Associate from 2012 to 2016 in the Greater San Diego Area. Her career began with a CSR role at American Recovery Services from 2008 to 2009 in El Dorado Hills.
Educational Background
Annalissa Reis completed her Bachelor of Business Administration (BBA) in Business Administration and Management, General at Cal State San Marcos between 2012 and 2014. She also holds an Associate of Arts (AA) degree in Business/Commerce, General from MiraCosta College (2010 to 2012), and another AA in Business Administration and Management, General from Folsom Lake College (2005 to 2009).