Brian Benavides
About Brian Benavides
Brian Benavides is a Technical Support Specialist at Virbela with a diverse background in IT and customer service roles. He has a degree in Criminal Justice and Corrections from John Jay College and a High School Diploma in Computer Science from Brooklyn Technical High School.
Title
Brian Benavides holds the position of Technical Support Specialist. He has been serving in this role at Virbela since 2021, operating out of New York, United States. His current responsibilities and projects are focused on providing technical support and solving client issues efficiently.
Professional Experience at MSI Net Inc
Brian Benavides worked at MSI Net Inc as an IT Specialist and Network Administrator. His tenure at the company lasted from 2020 to 2021 for a duration of 9 months. Based in Brooklyn, New York, he was involved in managing network infrastructure, troubleshooting network issues, and ensuring smooth technological operations of the company.
Information Technology Role at Brooklyn Friends School
From 2016 to 2020, Brian Benavides served as an Information Technology Specialist at Brooklyn Friends School. Over his 4-year span at the institution, he facilitated the integration of IT solutions within the school's operational framework, supported faculty and student tech needs, and maintained the IT infrastructure to enhance educational delivery.
Educational Background
Brian Benavides completed his higher education at John Jay College (CUNY), where he studied Criminal Justice and Corrections from 2010 to 2013. Prior to this, he achieved his high school diploma in Computer Science from Brooklyn Technical High School, attending from 2006 to 2010. His academic background laid a solid foundation for his career in IT and technical support.
Early Career Experience
Earlier in his career, Brian Benavides held various roles including working at Greyhound Lines, Inc. as a Bus Driver in New York, NY for 6 months in 2015-2016, and as an Assembly Line Worker at MakerBot in Brooklyn, NY for one month in 2015. Additionally, he served as a Senior Sales Manager at Master Piece Smoke Shop from 2014 to 2015 for 9 months in Brooklyn, NY. These diverse roles contributed to his adaptability and skill development in various domains.