Desiree Romanowski
About Desiree Romanowski
Desiree Romanowski is the Team Lead, Customer Success Manager at Virta Health, with over 15 years of experience in account management and client support within the healthcare and wellness industry.
Current Role at Virta Health
Desiree Romanowski is currently employed at Virta Health as the Team Lead, Customer Success Manager. She has held this position since 2022. This role involves overseeing customer success initiatives and leading a team to ensure optimal client satisfaction and retention. Desiree brings a wealth of experience from her extensive background in customer success management across the healthcare sector.
Previous Experience at Papa and Ovia Health
Before joining Virta Health, Desiree Romanowski worked at Papa as the Sr. Director of Client Success from 2021 to 2022. In this capacity, she was responsible for managing client relationships and ensuring the success of client interactions. Following her tenure at Papa, she briefly joined Ovia Health in 2021 as the Sr. Account Manager Health Plans, where she managed health plan accounts from Boston, MA.
Long-Term Roles at Solera Health
Desiree has a significant history with Solera Health, serving in various high-level roles. She was the Senior Director of Customer Success from 2020 to 2021, and the Director of Customer Success from 2019 to 2020. She started at Solera Health as the Manager of Partner Accounts from 2016 to 2017, later advancing to the Director of Client Services from 2017 to 2018. Her roles spanned from Phoenix, Arizona to Boise, Idaho, showcasing her versatility within the company.
Experience at Blue Cross of Idaho and Healthways
At Blue Cross of Idaho, Desiree served as the Strategic Account Leader for Major and National Accounts from 2018 to 2019. She held several roles at Healthways over a period of a decade, including Project Manager and Senior Account Manager. She managed wellness development and network development, accumulating valuable expertise in both strategic planning and client relationship management.
Educational Background
Desiree Romanowski earned her Master's Degree in Community Health Promotion and a Bachelor of Science in Exercise Physiology, both from West Virginia University. Her academic background has provided a strong foundation for her extensive career in healthcare and wellness account management. Desiree's education reflects her commitment to health promotion and client support.