Sophie Hayes
About Sophie Hayes
Sophie Hayes is a Customer Success Manager at Virta Health, specializing in employer relationships and reversing type 2 diabetes through innovative approaches.
Customer Success Manager at Virta Health
Sophie Hayes currently holds the position of Customer Success Manager, Employer at Virta Health. Since joining the company in 2022, she has been instrumental in fostering employer relationships to further Virta Health's mission of reversing type 2 diabetes through innovative approaches in nutritional biochemistry and data science. Her role involves ensuring that employers successfully integrate Virta Health's offerings to benefit their employees' overall health.
Previous Experience at Hinge Health
Before joining Virta Health, Sophie Hayes worked at Hinge Health in various capacities. From 2021 to 2022, she served as a Client Success Manager in San Francisco, California, where she managed client relationships and contributed to the company’s success in delivering musculoskeletal (MSK) health solutions. Prior to that, she was a Client Success Associate from 2020 to 2021, focusing on supporting clients and ensuring successful implementation of Hinge Health's digital health solutions.
Roles at Guidepoint
Sophie Hayes also garnered experience at Guidepoint, where she worked as a Research Manager for 3 months in 2020. Earlier, she served as a Healthcare Associate from 2019 to 2020 for 11 months. During her tenure, she applied her expertise in healthcare research and analysis to support Guidepoint's consulting projects in the San Francisco Bay Area.
Project Coordination at Ascension
At Ascension, Sophie Hayes contributed significantly to the Virtual Care & Innovation team. From 2018 to 2019, she worked as a Project Coordinator in Austin, Texas, overseeing virtual care projects. Prior to that, she was an intern for the same team from 2017 to 2018. Her responsibilities included supporting various innovation initiatives aimed at advancing virtual healthcare services.
Educational Background in Health and Society
Sophie Hayes earned her Bachelor's Degree from The University of Texas at Austin, where she specialized in Health and Society with a study track focusing on Health Care & Economy. Her academic background provides a strong foundation for her current professional roles and her understanding of the complex interplay between healthcare systems and economic factors.