Catherine Hallain
About Catherine Hallain
Catherine Hallain serves as an Assistante Commerciale at Visiativ, where she has worked since 2006. She holds degrees in international commerce and business, and she specializes in customer service and technical assistance.
Work at Visiativ
Catherine Hallain has been employed at Visiativ since 2006, serving as an Assistante Commerciale for 18 years in Charbonnières Les Bains, located in the région lyonnaise. In her role, she provides technical assistance and customer service to both clients and prospects. Her responsibilities include ensuring effective communication and customer satisfaction. Additionally, she contributes to the creation and implementation of dashboards that aid the commercial manager in making strategic decisions.
Education and Expertise
Catherine Hallain has a solid educational background in commerce and business. She studied at Université d'Angers, where she earned a DUT in Techniques de Commercialisation. She furthered her education at Université Blaise Pascal (Clermont-II) in Clermont-Ferrand, achieving a Maitrise en Commerce International. Additionally, she studied at The Manchester Metropolitan University, obtaining a BA in Business in Europe. This diverse educational foundation supports her expertise in commercial operations.
Background
Catherine Hallain's professional journey is marked by her long-term commitment to Visiativ, where she has developed her skills in customer service and technical assistance. Her role involves acting as a liaison with wholesalers, managing order tracking, and efficiently resolving disputes. This background in commercial operations has equipped her with the necessary skills to support both clients and internal teams effectively.
Achievements
Throughout her tenure at Visiativ, Catherine Hallain has played a significant role in enhancing customer service and operational efficiency. Her contributions include the development of dashboards that support strategic decision-making for the commercial manager. By managing relationships with wholesalers and overseeing order tracking, she has ensured that disputes are resolved efficiently, contributing to the overall success of the commercial team.