Chad Carreira
About Chad Carreira
Chad Carreira is a Customer Success Coach with over 20 years of experience in the corporate travel industry. He has held various roles, including Travel Coach at BCD Travel and Manager of Global Hotel & Ground Consulting at Travel and Transport, Inc., and currently works at Visiting Media.
Current Role at Visiting Media
Chad Carreira has been serving as a Customer Success Coach at Visiting Media since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of services. His responsibilities include providing training and support to clients, optimizing program performance, and facilitating effective communication between clients and the company. His experience in the corporate travel industry aids in understanding client needs and delivering tailored solutions.
Previous Experience at BCD Travel
Chad Carreira worked at BCD Travel, specifically in the Nike Travel division, from 2000 to 2008. During his eight years in Beaverton, Oregon, he held the position of Travel Coach. His role involved guiding clients in travel-related decisions and providing strategic advice to enhance travel efficiency and cost-effectiveness. This experience laid the foundation for his extensive career in corporate travel management.
Expertise in Corporate Travel Management
Chad Carreira specializes in program and data optimization, corporate travel management, and booking tool implementation training. His expertise extends to auto and hotel contract negotiations, enabling clients to secure favorable terms and conditions. With over 20 years of experience in the corporate travel industry, he has developed a comprehensive understanding of the complexities involved in managing corporate travel programs.
Advisory Board Involvement
Chad Carreira served on the Advisory Board for Starwood Hotels from 2011 to 2014. His role involved providing insights and recommendations to enhance hotel services and customer experiences. Additionally, he was a member of the Hyatt Advisory Board in 2013, contributing to discussions on industry best practices and service improvements.
Educational Background in Travel Services
Chad Carreira studied at the Travel Institute of the Pacific, where he achieved a degree in Tourism and Travel Services Management from 1990 to 1991. This educational background provided him with foundational knowledge and skills applicable to the corporate travel sector, supporting his career development and expertise in travel management.