Nicole G.
About Nicole G.
Nicole G. is an Account Success Manager at Visiting Media, where she has worked since 2023. She has a diverse background in customer service and sales, with previous roles at Newseum, Gem, Macy's, Nordstrom, and Brilliant Earth.
Current Role at Visiting Media
Nicole G. serves as an Account Success Manager at Visiting Media, a position she has held since 2023. In this role, she is responsible for ensuring client satisfaction and fostering strong relationships with customers. Her focus is on enhancing the overall client experience and driving success for both the clients and the company.
Previous Experience at Newseum
Prior to her current role, Nicole worked at Newseum as a Visitor Service Representative from 2015 to 2016. In this position, she engaged with visitors, provided information about exhibits, and assisted in enhancing the visitor experience during her tenure.
Sales Development Role at Gem
Nicole was employed at Gem as a Sales Development Representative from 2022 to 2023. During her eight-month tenure, she contributed to the sales team by identifying potential clients and supporting the sales process through effective communication and outreach.
Customer Experience at Brilliant Earth
From 2018 to 2022, Nicole worked at Brilliant Earth as a Customer Experience Specialist. Over four years, she focused on providing exceptional service to customers, addressing inquiries, and ensuring a positive shopping experience for clients.
Retail Experience at Macy's and Nordstrom
Nicole has retail experience from her time at Macy's and Nordstrom. She worked as a Jewelry Consultant at Macy's from 2017 to 2018, where she assisted customers with jewelry purchases. Prior to that, she was a Personal Stylist at Nordstrom from 2014 to 2015, helping clients with fashion choices and personal styling.