Mike Taibleson
About Mike Taibleson
Mike Taibleson is an IT Support Specialist at Vista Equity Partners, where he has worked since 2019. He holds a Bachelor's Degree in Film Production/Advertising from DePaul University and is certified as a JAMF Technician.
Work at Vista Equity Partners
Mike Taibleson has been employed at Vista Equity Partners as an IT Support Specialist since 2019. In this role, he is responsible for monitoring daily IT ticket queues in ServiceNow, ensuring that all team activities are accurately tracked. He also coordinates office maintenance and repairs with vendors, which includes managing printers, computing equipment, and video conferencing systems. Additionally, he evaluates new technologies to assess their potential applicability within the organization. His contributions include documenting IT processes to ensure clarity and accessibility.
Previous Experience in IT Support
Before joining Vista Equity Partners, Mike Taibleson worked in various roles that contributed to his IT support expertise. He served as a Secondary Marketing Pricing Coordinator at Wintrust Mortgage in 2018 for five months. Prior to that, he was a Front Desk Administrator at Equinox from 2014 to 2019, where he gained experience in customer service and administrative support. His earlier role as an Educator at lululemon from 2019 to 2020 further developed his communication skills.
Education and Expertise
Mike Taibleson holds a Bachelor’s Degree in Film Production and Advertising from DePaul University, which he completed from 2006 to 2010. He is also certified as a JAMF Technician, demonstrating his proficiency in managing Apple devices. This certification supports his current role in IT support, where he applies his technical knowledge to enhance the operational efficiency of the organization.
Background in Customer Service and Sales
Mike Taibleson's career includes significant experience in customer service and sales. He worked as a Sales Associate at Deckers Brands from 2012 to 2015 in Honolulu, HI. This role helped him develop skills in customer interaction and sales strategies. His experience at lululemon as an Educator also contributed to his understanding of customer needs and service excellence.