Arpita Chakraborty
About Arpita Chakraborty
Arpita Chakraborty is a Quality Assurance Lead at VISTRA in Mumbai, India, with over 20 years of experience in the KPO industry and financial services. She has held various roles, including Finance Manager and Audit Assistant, and is recognized for her leadership skills and client-centric approach.
Work at Vistra
Arpita Chakraborty has been serving as the Quality Assurance Lead at Vistra since 2021. In this role, she leads teams to ensure high-quality deliverables across various projects. Prior to her current position, she worked as a Manager at Vistra from 2014 to 2021, where she contributed to the company's operational excellence. Her experience at Vistra spans a total of three years in her current role and seven years in her previous managerial position.
Education and Expertise
Arpita Chakraborty holds a Chartered Accountant designation from The Institute of Chartered Accountants of India, where she studied Accounting, Auditing, Financial Analysis, Taxation, and Operations Research. She also earned a Bachelor of Commerce degree from M.L. Dahanukar College of Commerce, focusing on Accounts, Commerce, and Economics. Additionally, she possesses a Yellow Belt in Lean Six Sigma, indicating her expertise in process improvement methodologies.
Background
Arpita Chakraborty has over 20 years of experience in the KPO industry, financial services, audit, accounting, and operational finance. Her career began in the early 1990s, with roles including Audit Assistant at Dalal & Shah and Sharp & Tannan Associates. She has also held managerial positions in finance at organizations such as Aga Khan Health Services and Light of Life Trust, showcasing her diverse professional background.
Professional Experience
Throughout her career, Arpita Chakraborty has held various roles that highlight her versatility and leadership skills. She worked as a Finance Manager at Aga Khan Health Services from 2011 to 2014 and at Light of Life Trust in 2009. Additionally, she served as a Copy Editor at The Economic Times and as a Teacher of English at The English Centre. Her experience spans multiple sectors, including finance and education.
Leadership and Work Ethic
Arpita Chakraborty is recognized for her strong leadership skills and self-driven work ethic. She effectively leads teams to deliver results on diverse tasks and projects. Her approach emphasizes transparency in communication and a client-centric focus, ensuring timely deliverables and fostering long-term client relationships. She possesses the ability to prioritize workflow to meet critical deadlines while maintaining attention to detail.