Caroline Charles
About Caroline Charles
Caroline Charles serves as the Onboarding Manager at VISTRA, a position she has held since 2021. She has extensive experience in account management and project management, having worked for various companies in the financial and insurance sectors.
Work at Vistra
Caroline Charles has been serving as the Onboarding Manager at Vistra since 2021. In this role, she is responsible for overseeing the onboarding process for new employees, ensuring a smooth transition into the company. Her tenure at Vistra spans three years, during which she has contributed to enhancing the onboarding experience for new hires in the United States.
Previous Experience in Project Management
Before joining Vistra, Caroline Charles worked at Insperity as a MidMarket Project Manager from 2016 to 2021. In this position, she managed various projects aimed at improving service delivery and client satisfaction. Prior to that, she held the role of Senior Orientation Representative at Insperity from 2012 to 2016, where she focused on employee orientation and training.
Career History in Account Management
Caroline Charles has extensive experience in account management. She worked as an Account Manager at Brown & Brown from 2011 to 2012 and at Unum from 2009 to 2011. Additionally, she served as a Financial Services Representative at MetLife Financial Services in 2008. Her roles in account management have involved client relationship management and service delivery.
Educational Background
Caroline Charles earned a Bachelor of Science degree from the University of Wisconsin-Madison, where she studied from 1995 to 1999. This educational background provided her with a foundation in business principles that she has applied throughout her career.
Early Career Roles
Caroline Charles began her professional career as an Administrative Analyst at Dade County Federal Credit Union from 2004 to 2006. She also worked as a Sales Representative at Liberty Mutual Insurance from 2007 to 2008. These early roles contributed to her skill set in analysis and sales.