Elvis R. Gomez
About Elvis R. Gomez
Elvis R. Gomez is an Onboarding Specialist currently working at VISTRA in Boston, Massachusetts. He has a diverse background in customer service and finance, with previous roles at Bank of America and U.S. Trust, and holds a Bachelor's Degree in Accounting and Finance from the University of Massachusetts Boston.
Work at Vistra
Elvis R. Gomez has been employed at Vistra since 2020, serving as an Onboarding Specialist. In this role, he focuses on enhancing the onboarding experience for clients, ensuring a smooth transition and integration into the company's services. His responsibilities include managing client relationships and facilitating communication between various departments. Gomez's experience in tax administration supports his current role, allowing him to address client inquiries effectively. He has demonstrated a strong ability to increase client experience and overall customer satisfaction during his tenure.
Education and Expertise
Elvis R. Gomez holds a Bachelor's Degree in Accounting and Finance from the University of Massachusetts Boston, where he studied from 2013 to 2016. He also earned an Associate degree in Electricity from Itesa, completing his studies from 2003 to 2007. Additionally, he obtained an Associate degree in Business from Massasoit Community College between 2010 and 2012. His educational background provides a solid foundation for his roles in finance and onboarding, complemented by his knowledge of Accounts Receivable (A/R) and Accounts Payable (A/P).
Background
Prior to his current position at Vistra, Elvis R. Gomez accumulated diverse experience in various roles. He worked at Bank of America as a Relationship Manager from 2014 to 2016 and as a Sales and Service Specialist from 2011 to 2014. He also served as a Tax Administrative Assistant at U.S. Trust from 2016 to 2018. Earlier in his career, he was an assistant manager at ALDO Group from 2008 to 2011. This varied background has equipped him with skills in customer service, tax administration, and client relationship management.
Achievements
Elvis R. Gomez is recognized for his persistence, innovation, and problem resolution skills, which are essential in his role as an Onboarding Specialist. He has a proven track record of meeting deadlines in fast-paced environments, which enhances his effectiveness in managing onboarding processes. His bilingual abilities further improve communication with a diverse client base, contributing to better client satisfaction and experience.