Kinjal Shah
About Kinjal Shah
Kinjal Shah is a Client Service Manager at Vistra, where she focuses on client retention and satisfaction. With a strong background in finance and commerce, she delivers high-quality service and proactive solutions to enhance client relationships.
Work at Vistra
Kinjal Shah serves as a Client Service Manager at Vistra, where she has been employed since 2019. In this role, she focuses on client retention and satisfaction, ensuring the delivery of high-quality and efficient services to both internal teams and clients. She is responsible for enhancing core value to clients and prospects, generating incremental revenue by identifying opportunities for value-added services. Kinjal plays a crucial role in fostering a culture of performance and continuous improvement within her team, and she ensures the timely delivery of all services.
Previous Experience
Prior to her current position at Vistra, Kinjal Shah worked as a Client Service Manager at Radius | Global Growth Experts from 2015 to 2019 in the Mumbai Area, India. She also held the position of Senior Accountant at Datamatics Financial Services Limited from 2013 to 2015. Her diverse experience in client service and accounting has contributed to her expertise in managing client relationships and delivering effective solutions.
Education and Expertise
Kinjal Shah has a solid educational background in commerce and finance. She completed her Higher Secondary education at Shri Shikshayatan from 1994 to 2005. She then pursued a Bachelor of Commerce (Hons.) at the University of Calcutta from 2005 to 2008. Kinjal furthered her studies at The Institute of Chartered Accountants of India, achieving CA Inter from 2005 to 2011. She also earned a Master of Business Administration (MBA) in Finance from Symbiosis Institute of Management Studies from 2010 to 2012.
Key Responsibilities
In her role at Vistra, Kinjal Shah is accountable for delivering proactive solutions to business situations. She relates, interprets, and connects clients to appropriate lines of service within the organization. Her responsibilities include generating incremental revenue and ensuring that client needs are met effectively. Kinjal's focus on client satisfaction and service delivery is central to her position.