Kumar Naik
About Kumar Naik
Kumar Naik serves as the Senior Director and Global Head of HR Service Delivery and Transformation at VISTRA, where he leads payroll process consolidation and talent acquisition transformation. He has extensive experience in HR technology and management, holding multiple degrees and certifications in business administration, statistics, and quality management.
Work at Vistra
Kumar Naik currently serves as the Senior Director and Global Head of HR Service Delivery and Transformation at Vistra. He has held this position since 2021, overseeing the consolidation and delivery of payroll processes. His role encompasses managing HR Service Delivery Centres located in India and Poland, with a focus on enhancing employee and manager experience through modern people practices and technology transformation.
Education and Expertise
Kumar Naik has a diverse educational background. He achieved a Master Black Belt Certification from the American Society of Quality (ASQ). He holds a Bachelor’s degree in Business Administration and Management from MKU and an MBA in Human Resources Management from SVKM's Narsee Monjee Institute of Management Studies (NMIMS). Additionally, he studied Statistics at Duke University, specializing in Statistics with R, and completed an Introduction to Design Thinking course through edX.
Background
Kumar Naik has extensive experience in various leadership roles across multiple organizations. He worked at Tata Consultancy Services as a Principal Consultant from 2012 to 2014 and served as Operations and Technology Head at Wipro Limited from 2003 to 2008. He also held the position of Director of Global Human Resource Technology, Service, and Analytics at Willis Towers Watson from 2014 to 2021. His career includes a role as Technology and Transformation Lead at Credit Suisse from 2008 to 2012 and as a Six Sigma Black Belt at Pagepoint Services India Limited from 2002 to 2003.
Achievements
Kumar Naik has made significant contributions in his roles, particularly in transforming Talent Acquisition processes. He oversees key initiatives such as TA Administration, Sourcing Centralization, and TA Structure. He utilizes HR technology tools like SAP SuccessFactors and SAP ASK HR to enhance operational excellence, manage service level agreements (SLAs), and improve key performance indicators (KPIs) through continuous improvement.