Mariusz Kotanski
About Mariusz Kotanski
Mariusz Kotanski is a Service Desk Analyst at VISTRA in Warszawa, Poland, where he has worked since 2019. He specializes in technical support for financial applications and manages administration tasks for various IT systems.
Work at Vistra
Mariusz Kotanski has been employed at Vistra as a Service Desk Analyst since 2019. In this role, he provides first and second line technical support, focusing on financial applications such as Platnik, Raks SQL, and Cenzus. His responsibilities include managing administrative tasks for the Mimecast Email Console and Okta. Kotanski utilizes remote desktop tools, including RDC, VNC, and Dameware Remote, to assist users effectively. He supports a user base of up to 150 individuals in the Polish region, ensuring smooth operations and addressing technical issues as they arise.
Previous Experience as IT Specialist
Before joining Vistra, Mariusz Kotanski worked as an IT Specialist at PDM from 2010 to 2011. During his tenure, he gained valuable experience in IT support and technical troubleshooting. This role contributed to his foundational knowledge in managing IT systems and provided him with skills that he applies in his current position.
Education and Expertise
Mariusz Kotanski studied at Liceum Ekonomiczne CKU, where he focused on Ekonomika i organizacja przedsiębiorstw. He achieved the qualification of Technik Ekonomista between 1999 and 2001. His educational background supports his current role in technical support and administration, particularly in understanding the economic aspects of IT services.
Technical Skills and Tools
Mariusz Kotanski possesses a range of technical skills relevant to his role as a Service Desk Analyst. He is experienced in handling various versions of Windows Server, including WS 2012, 2016, and 2019. Additionally, he manages and administers Active Directory and Office 365, ensuring efficient user management and support. His proficiency with remote desktop tools enhances his ability to provide effective technical support.