Melissa Summers
About Melissa Summers
Melissa Summers is an Onboarding Manager at VISTRA, where she has worked since 2021. With a strong background in customer relationship management and extensive experience in onboarding for remote teams, she has held various roles in the software service and nonprofit sectors.
Work at Vistra
Melissa Summers has been employed at Vistra since 2021, serving as the Onboarding Manager. Her role involves overseeing the onboarding processes for remote teams, ensuring a smooth integration for new hires. Prior to her current position, she worked as an Onboarding Specialist at Vistra from 2019 to 2021. Her experience in this capacity has contributed to her proficiency in managing onboarding effectively within the organization.
Previous Experience
Before joining Vistra, Melissa Summers held various positions that enhanced her skills in onboarding and customer relationship management. She worked at Radius | Global Growth Experts as an Onboarding Specialist from 2012 to 2019. Additionally, she served as a Business Development Consultant at Citrix Systems for four months in 2011. Her early career included roles at Monterey Bay Aquarium, Chemeketa Community College, EWEB Employees Federal Credit Union, and JCPenney.
Education and Expertise
Melissa Summers holds a Bachelor of Arts degree in Sociology and English Literature with a minor in Spanish from the University of Oregon, completed between 2002 and 2005. She also earned an MBA and a Master of Arts in International Policy Studies from the Middlebury Institute of International Studies at Monterey from 2009 to 2012. Her educational background, combined with her extensive experience in the software service industry, equips her with a comprehensive understanding of onboarding processes.
Skills and Proficiencies
Melissa Summers demonstrates proficiency in using Salesforce for customer relationship management. Her expertise includes managing onboarding processes specifically for remote teams, which is crucial in today's work environment. She has a strong background in both the international business and nonprofit sectors, providing her with a diverse perspective in her professional roles.