Pedro Silva
About Pedro Silva
Pedro Silva is a Support Analyst with experience in various technology companies. He has worked at VISTRA since 2020 and previously held positions at Hewlett Packard Enterprise, DXC Technology, and Ito1 Cybersecurity.
Work at Vistra
Pedro Silva has been employed at Vistra as a Support Analyst since 2020. In this role, he is responsible for providing technical support and assistance to clients, ensuring that their needs are met efficiently. His tenure at Vistra has lasted for four years, during which he has contributed to the company's commitment to delivering high-quality support services.
Previous Experience in Cybersecurity and IT Support
Prior to his current position, Pedro Silva worked at Ito1 Cybersecurity as an Analista de suporte for three months in 2018. He also held roles at Hewlett Packard Enterprise and DXC Technology from 2018 to 2020. At Hewlett Packard Enterprise, he served as an Analyst for two years in São Bernardo do Campo, São Paulo, Brazil. Additionally, he worked at DXC Technology as an Analista de suporte de TI for the same duration in the São Paulo region.
Education and Expertise
Pedro Silva studied at Universidade Metodista de São Paulo, where he earned a degree in Tecnologia da Informação. His studies spanned from 2015 to 2018, providing him with a solid foundation in information technology principles and practices. This educational background supports his expertise in technical support and analysis.
Professional Background
Pedro Silva's professional background includes a focus on IT support and analysis. He has accumulated experience in various roles within the technology sector, specifically in support functions. His work history reflects a consistent engagement with technical support, enhancing his skills in troubleshooting and client assistance.