Peter Alves
About Peter Alves
Peter Alves serves as the Client Services Director at VISTRA, where he has worked since 2020. He has extensive experience in account management and client services, previously holding leadership roles at Elsevier, Merchantry, Intralinks, and Capital Systems.
Work at Vistra
Peter Alves has served as the Client Services Director at Vistra since 2020. In this role, he is responsible for leading remote teams across various international locations. His focus is on delivering high levels of service and support to clients, ensuring that their needs are met effectively. Alves utilizes his extensive experience to drive improvements in service delivery while also promoting account growth and cost savings.
Previous Experience at Elsevier
Before joining Vistra, Peter Alves worked at Elsevier as the Director of Account Support for the Americas from 2014 to 2019. During his five years at the company, he was based in New York City at 360 Park Ave. South. In this position, he managed account support operations and contributed to enhancing client relationships and service quality.
Education and Expertise
Peter Alves studied International Business at Fordham University, where he earned a Bachelor of Science degree. His educational background provides a solid foundation for his career in client services and account management. Additionally, he has developed expertise in driving service improvements and managing high-performing teams throughout his career.
Career Path and Roles
Peter Alves has held various roles in client services and account management across multiple industries. He worked at Merchantry (formerly Ixtens) as the Director of Account Management from 2011 to 2013. Prior to that, he served as a Senior Project Manager at Intralinks from 2004 to 2006 and as an Account Manager/Product Specialist at Capital Systems from 2006 to 2008. He also had a brief tenure as an Independent Consultant at Bowne in 2008.