Xenia Lee
About Xenia Lee
Xenia Lee is a Senior Associate in Account Services at VISTRA, where she has worked since 2021. She has previous experience in customer management and documentation consulting, having worked at the British Council and AIMS Immigration & Relocation Specialist.
Work at Vistra
Xenia Lee has been employed at Vistra as a Senior Associate in Account Services since 2021. In this role, she is responsible for managing client accounts and ensuring high levels of customer satisfaction. Her experience in account management contributes to the effective delivery of services to clients in Hong Kong SAR.
Previous Experience in Immigration and Relocation
Before joining Vistra, Xenia Lee worked at AIMS Immigration & Relocation Specialist (HK) as a Documentation Consultant from 2020 to 2021. In this position, she focused on providing documentation support for clients navigating immigration processes, enhancing her expertise in client services and documentation management.
Career at British Council
Xenia Lee has a notable history with the British Council, where she served in various customer management roles from 2017 to 2021. She started as a Customer Management Executive and advanced to the position of Senior Customer Management Executive. Her tenure at the British Council spanned four years, during which she developed skills in customer relations and service delivery.
Education and Expertise
Xenia Lee earned her Bachelor's degree in Foods, Nutrition, and Wellness Studies from Coventry University, studying from 2013 to 2016. This educational background provides her with a strong foundation in health and wellness, which complements her professional roles in account and customer management.