Tanya Mac Neil
About Tanya Mac Neil
Tanya Mac Neil is a Technical Account Manager with extensive experience in customer care and account management, having worked at Tribune Media Services for over two decades. She holds a Bachelor of Arts in Public Communications from The College of Saint Rose.
Current Role at Gracenote
Tanya Mac Neil serves as the Lead Technical Account Manager at Gracenote. She has held this position since 1990, contributing over three decades of experience in the field. Her role involves managing technical accounts and ensuring client satisfaction through effective communication and support.
Work at Tribune Media Services
Tanya Mac Neil has an extensive history with Tribune Media Services, where she has held multiple positions since 1990. She began her career as a Channel Editor from 1990 to 1993, followed by roles as a Customer Care Representative from 1993 to 1996 and again from 1997 to 2000. She advanced to Senior Customer Care Representative from 2000 to 2012, before transitioning to her current role as Technical Account Manager in 2012.
Education and Expertise
Tanya Mac Neil earned her Bachelor of Arts in Public Communications from The College of Saint Rose, completing her studies from 1986 to 1990. This educational background has equipped her with the skills necessary for her roles in customer care and technical account management.
Background
Tanya Mac Neil has built a career in customer service and technical account management, primarily at Tribune Media Services and Gracenote. Her experience spans over three decades, showcasing her commitment and expertise in the media and technology sectors.