Jarod Sutton
About Jarod Sutton
Jarod Sutton is a Client Success Manager with extensive experience in customer engagement and project management. He has held various roles in notable companies, including Deloitte Consulting and Conga, and has a Bachelor of Science degree from James Madison University.
Current Role at Vital
Jarod Sutton serves as a Client Success Manager at Vital, a position he has held since 2022. In this role, he focuses on ensuring client satisfaction and fostering strong relationships with customers. His responsibilities include addressing client needs, providing support, and enhancing the overall customer experience. Sutton's work contributes to the company's commitment to delivering high-quality service and maintaining long-term client partnerships.
Previous Experience at Deloitte Consulting
Before joining Vital, Jarod Sutton worked at Deloitte Consulting as a Salesforce Functional Consultant from 2019 to 2020. During his year at Deloitte, he specialized in implementing Salesforce solutions, helping clients optimize their use of the platform. His experience at Deloitte provided him with valuable insights into client needs and the importance of effective communication in consulting.
Professional Background in Customer Success
Jarod Sutton has a strong background in customer success management, having previously held the position of Enterprise Customer Success Manager at Opus - Hiperos Third Party Risk Management from 2016 to 2017. In this role, he managed customer relationships and ensured the successful implementation of SaaS solutions. His experience in customer success roles has equipped him with skills in client engagement and satisfaction.
Educational Background
Jarod Sutton studied at James Madison University, where he earned a Bachelor of Science (B.S.) degree in Integrated Science and Technology. His education provided him with a solid foundation in technical and analytical skills, which he has applied throughout his career in various roles across different industries.
Career Progression and Roles
Throughout his career, Jarod Sutton has held various positions that demonstrate his versatility and expertise. He worked as a Project Manager at Oya Solutions in 2021, a Solution Consultant at Comarch from 2017 to 2019, and a Manager of Customer Experience at Snappy Gifts in 2020. His diverse roles have allowed him to develop a comprehensive understanding of project management, customer experience, and solution consulting.