Taylor Johnston
About Taylor Johnston
VP of Customer Success
Taylor Johnston serves as the Vice President of Customer Success. In this role, Taylor focuses on enhancing customer relationships and ensuring customer satisfaction post-sales. The position entails strategizing and implementing processes that help customers achieve optimal results from the products and services offered. Taylor oversees a team dedicated to customer success and works closely with various departments to ensure a seamless customer experience.
Insights for Post-Sales Executives
Taylor Johnston shares valuable insights on how post-sales executives can maximize their effectiveness. This involves understanding customer needs, offering tailored solutions, and ensuring continuous engagement and support. Through various platforms, Taylor provides strategies and best practices aimed at helping executives improve their post-sales operations and deliver exceptional customer outcomes.
Conversations with Industry Leaders
Taylor Johnston hosts conversations with some of the most impactful leaders within and outside the customer success realm. These discussions cover a wide range of topics, from customer engagement strategies to innovative solutions in the industry. By engaging with these leaders, Taylor facilitates the exchange of ideas and practices that contribute to the evolution and enhancement of customer success.