Ernesto Ochoa
About Ernesto Ochoa
Ernesto Ochoa is a Customer Service Manager with extensive experience in business development within the ground cargo transportation and health insurance industries in Mexico and Chile. He has held various roles, including Innovation Specialist and Junior Innovation Analyst, and has a strong academic background in business and negotiation.
Current Role at Vitau
Ernesto Ochoa has been serving as the Customer Service Manager at Vitau since 2020. In this role, he is responsible for overseeing customer service operations and ensuring client satisfaction. His experience in customer service management contributes to the overall effectiveness of the company's operations in Monterrey, Nuevo León.
Previous Experience in Business Development
Ernesto Ochoa has a background in business development, having worked on projects in both the ground cargo transportation industry in Mexico and the health insurance industry in Chile. His role at Express Valle de Saltillo as Regional Business Development from 2017 to 2018 involved strategic initiatives to enhance business growth in Saltillo, Coahuila.
Education and Academic Background
Ernesto Ochoa studied at Tecnológico de Monterrey, where he earned a Licenciatura in Creación y Desarrollo de Empresas from 2014 to 2018. He also attended Universidad del CEMA, focusing on Negociación, and participated in a Summer Exchange Program. His academic pursuits have equipped him with skills relevant to business and negotiation.
Professional Experience at Axtel and Tecnológico de Monterrey
Ernesto Ochoa began his career as a Junior Innovation Analyst at Axtel from 2016 to 2017, where he worked for seven months in Monterrey and surrounding areas. He later served as an Innovation Specialist at Tecnológico de Monterrey from 2019 to 2020, contributing to innovative projects in the educational sector.
Participation in Innovators for The Americas Initiative
Ernesto Ochoa participated in the Innovators for The Americas initiative at the University of Miami. This program focuses on fostering innovation and entrepreneurship across the Americas, providing him with valuable insights and connections in the field.