Pahuton Sriwichai
About Pahuton Sriwichai
Pahuton Sriwichai is a Presales Solutions Architect at Vizrt, specializing in Viz Live Production and Studio Automation. He has extensive experience in training, event production, and project management within the company since 2008.
Current Role at Vizrt
Pahuton Sriwichai serves as a Presales Solutions Architect specializing in Viz Live Production and Studio Automation at Vizrt. He has held this position since 2019, contributing to the company's operations in the Bangkok Metropolitan Area, Thailand. In this role, he is responsible for directing and producing various events, including the company's online open house and customer online events. He also acts as a demo artist during these events, showcasing solutions to potential clients.
Previous Experience at Vizrt
Pahuton has extensive experience at Vizrt, having worked in various roles since 2008. He served as a Quality Assurance & Product Expert from 2008 to 2010, followed by a position as Customer Advocacy & Project Manager from 2011 to 2014. He then worked as a Studio Automation Specialist from 2015 to 2019. His diverse roles have provided him with a comprehensive understanding of the company's products and services.
Training and Development Expertise
In his current role, Pahuton acts as a master trainer for Viz Live Production (Viz Verdi). He creates training course materials and conducts training sessions for the internal professional services team. Additionally, he conducts training for the global professional services team in San Antonio, U.S. His efforts in training and development enhance the skills of team members and improve service delivery.
Educational Background
Pahuton studied at Wichai Wittaya Bilingual School before pursuing higher education at SIU International University. He earned a Bachelor’s degree in Software Engineering from 2005 to 2008. His educational background has equipped him with the technical knowledge necessary for his roles in the technology and media sectors.
Issue Management and Support Coordination
In his current position, Pahuton manages the escalation of issues to the global support or developer team across different time zones. This responsibility requires effective communication and coordination skills to ensure timely resolution of issues, contributing to overall customer satisfaction and operational efficiency.