Naman Madan
About Naman Madan
Naman Madan is a Product Manager at Vodafone Idea Limited, specializing in Prepaid Customer Value Management and Customer Lifecycle Management. He holds a Bachelor of Technology in Electronics from Delhi Technological University and has extensive experience in the telecommunications sector.
Work at Vodafone Idea Limited
Naman Madan currently holds the position of Product Manager for Prepaid Customer Value Management (CVM) and Customer Lifecycle Management (CLM) at Vodafone Idea Limited. He has been in this role since 2018, contributing to the development and management of prepaid services in the telecommunications sector. His responsibilities include overseeing product strategies and enhancing customer engagement through effective lifecycle management.
Education and Expertise
Naman Madan studied at Delhi Technological University, where he earned a Bachelor of Technology degree in Electronics. He also attended Delhi College of Engineering, focusing on Communication Engineering, where he completed another Bachelor of Technology from 2010 to 2014. His educational background is complemented by expertise in Customer Lifecycle Management and Market Research, particularly within the telecommunications industry.
Professional Background
Naman Madan has a diverse professional background in the telecommunications field. He began his career as a Summer Trainee at BSNL in 2012 and later served as a Winter Intern at Agc Networks Ltd. He worked at Idea Cellular Ltd in various roles, including Assistant Manager in Network Services and Marketing Product Manager, from 2014 to 2018. His experience spans multiple aspects of product management and network services.
Skills and Tools Proficiency
Naman possesses strong skills in vendor management, communication, and analytical thinking. He is proficient in various tools essential for data analysis and management, including Excel, Access, SQL DBX, and CRM systems. These skills enable him to effectively manage product development and enhance customer experiences in his current role.