Shantel Tse
About Shantel Tse
Shantel Tse serves as the Head of Business Operations at Voiceflow, where she has worked since 2023. She has a diverse background in strategy and operations, with previous roles at Uber, Instawork, and Picus Capital.
Current Role at Voiceflow
Shantel Tse serves as the Head of Business Operations at Voiceflow, a position she has held since 2023. In this role, she is responsible for overseeing business operations and driving strategic initiatives within the organization. Her leadership aims to enhance operational efficiency and support the company's growth objectives. Voiceflow is known for its innovative approach to voice application design, and Tse's expertise contributes to its operational success.
Previous Experience at Uber
Prior to her current role, Shantel Tse worked at Uber from 2017 to 2019 in New York, New York. During her two-year tenure, she focused on launch and operations, contributing to the company's expansion and operational strategies. Her experience at Uber provided her with valuable insights into the fast-paced technology and transportation sectors.
Educational Background
Shantel Tse holds a Master of Business Administration (MBA) from Stanford University Graduate School of Business. She also earned an Honours Business Administration (HBA) degree from Ivey Business School at Western University. Additionally, she studied at The Bishop Strachan School. Her educational background has equipped her with a strong foundation in business principles and strategic thinking.
Career Progression and Roles
Shantel Tse has held various significant positions throughout her career. She served as the General Manager at Instawork from 2019 to 2020 and as the Director of Partner Operations at Vetster Inc. from 2022 to 2023. Additionally, she worked as an Investor at Picus Capital in 2021. Her diverse roles reflect her extensive experience in both operational and investment capacities, showcasing her ability to drive efficiency and growth.
Expertise in Strategy and Operations
Shantel Tse possesses extensive experience in strategy and operations leadership roles. She has a proven track record in driving efficiency and growth within organizations. Her background includes operational roles at companies like Uber and Instawork, as well as investment experience at Picus Capital. This combination of skills enables her to effectively navigate complex business environments and implement strategic initiatives.