Ayaz Hussain
About Ayaz Hussain
Ayaz Hussain is a Technical Writer currently employed at Volanté Systems in the Toronto area since 2018. He has a diverse background in technical support and systems consulting, having worked for various companies including Solvay Pharma Canada and Global Aerospace Underwriting Managers.
Current Role at Volante Systems
Ayaz Hussain has been employed as a Technical Writer at Volante Systems since 2018. In this role, he is responsible for creating and maintaining technical documentation that supports the company's software products. His work involves collaborating with various teams to ensure that documentation is accurate and user-friendly, contributing to the overall user experience.
Previous Experience in Technical Support
Before joining Volante Systems, Ayaz Hussain held several positions in technical support and services. He worked as a Help Desk Technician at Solvay Pharma Canada for three months in 2007 and as a Technical Services Representative at Global Aerospace Underwriting Managers for four months in 2006. Additionally, he served as a Technical Support Specialist at ThoughtWire Corp for three months in 2014 and as a Systems Support Specialist at Research Now for five years, from 2008 to 2013.
Education and Qualifications
Ayaz Hussain studied at the University of Toronto, where he earned an Honours Bachelor of Arts in Business Management from 1996 to 2001. He furthered his education at Seneca College of Applied Arts and Technology, achieving an Advanced Diploma in Computer Networking & Systems Administration from 2005 to 2008. His educational background provides a strong foundation for his technical writing and support roles.
Experience in Service Desk Roles
In addition to his technical writing career, Ayaz Hussain has experience in service desk roles. He worked as a Service Desk Analyst during the 2015 PanAm Games for one month. He also held a position as a Systems Consultant at Infoware Group from 2015 to 2018, where he contributed to various projects and provided systems support.