Divya Anand
About Divya Anand
Divya Anand is a Bilingual Technical Support Specialist proficient in English and French, currently employed at Volanté Systems in North York, Ontario. She has a diverse background in technical support and corporate tax roles, with experience in India, France, and the Netherlands.
Work at Volante Systems
Divya Anand has been employed at Volanté Systems as a Bilingual Technical Support Specialist since 2019. In this role, she utilizes her proficiency in both English and French to provide technical support to clients. Her responsibilities include troubleshooting issues, assisting users with software applications, and ensuring customer satisfaction. Divya's bilingual capabilities enhance communication with a diverse client base, contributing to effective support in the information technology and services industry.
Previous Employment Experience
Prior to her current position, Divya Anand held various roles that contributed to her expertise in technical support and foreign languages. She worked at Tata Consultancy Services as a Corporate Tax Expert and French Specialist from 2014 to 2016. She also served as a Service Desk Analyst at Condeco for six months in 2016, where she provided support in French. Additionally, she worked as an English Language Assistant at Education Nationale in France, further enhancing her language skills.
Education and Expertise
Divya Anand holds a B.A.(Hons.) in French Language and Literature from Delhi University, which she completed from 2010 to 2013. Her education has equipped her with strong language skills, enabling her to work effectively in bilingual environments. She also attended Tagore International School from 1995 to 2009, where she developed foundational skills that support her current professional capabilities. Divya possesses strong communication, leadership, and research skills, which complement her technical support expertise.
Background
Divya Anand has a diverse professional background that spans multiple countries and roles. She began her career as a Relationship Manager for External Affairs at MGUniversity in 2013. She also worked briefly as a Corporate Tax Expert at ABN AMRO Clearing Bank N.V. in Amsterdam. Her experiences in India and France have provided her with a unique perspective and the ability to leverage her foreign language skills in various professional settings.
Skills and Competencies
Divya Anand possesses a range of skills that enhance her effectiveness in technical support roles. Her strong communication abilities enable her to interact effectively with clients in both English and French. Leadership skills contribute to her capacity to guide teams and manage client relationships. Additionally, her research skills support her ability to resolve technical issues and provide accurate information to users.