Gavin Hollett
About Gavin Hollett
Gavin Hollett is an Implementation Specialist at Volanté Systems, where he has worked since 2019. He has a background in hospitality and culinary skills, with experience in providing high-level support and training across North America.
Work at Volante Systems
Gavin Hollett has been employed at Volanté Systems as an Implementation Specialist since 2019. In this role, he has successfully implemented over 20 new sites, guiding projects from the discovery phase to program launch within the proprietary CRM software. His responsibilities include serving as a VIP Client Liaison, where he identifies point-of-sale (POS) needs and develops on-screen assets to enhance client satisfaction.
Previous Experience in Hospitality
Prior to his current position, Gavin Hollett worked at Results Hospitality as a Hospitality Consultant from 2016 to 2019. During this time, he provided configuration support for notable clients such as the Mayo Clinic, where he resolved over 5,000 support tickets in a two-year span. His earlier roles included positions as a Line Cook at Shoeless Joe's Limited and as a Barback/Busser at SPiN Toronto, both held in 2013 to 2014.
Education and Expertise
Gavin Hollett studied Culinary Skills at Georgian College from 2011 to 2012, where he gained foundational knowledge in the culinary arts. He also attended Barrie North Collegiate from 2007 to 2010, completing his secondary education. His educational background complements his extensive experience in the hospitality industry.
Client Support and Training
In his role as Implementation Specialist, Gavin Hollett has provided white-glove service across Canada and the US, focusing on menu launches and staff training on software usage. His expertise in client support has been instrumental in ensuring smooth transitions for new implementations and maintaining high levels of client satisfaction.