Juan Ponce De Leon

Juan Ponce De Leon

Product Specialist @ Volante Systems

About Juan Ponce De Leon

Juan Ponce De Leon is a Product Specialist at Volanté Systems, where he has worked since 2020. He previously held roles in bilingual technical support and engineering at the same company, and he earned a Bachelor of Science from the University of Guelph.

Work at Volanté Systems

Juan Ponce De Leon has been a Product Specialist at Volanté Systems since 2020. In this role, he focuses on product development and customer support, leveraging his technical expertise to enhance user experience. Prior to his current position, he held multiple roles within the company, contributing to various aspects of technical support and engineering.

Previous Roles at Volanté Systems

Before becoming a Product Specialist, Juan worked as a Bilingual Technical Support representative at Volanté Systems from 2016 to 2020. During this time, he provided support to clients in both English and Spanish. Additionally, he served as a Tier 2 Bilingual Support Engineer from 2017 to 2020, where he addressed more complex technical issues, further developing his skills in customer service and technical problem-solving.

Education and Expertise

Juan Ponce De Leon earned a Bachelor of Science degree from the University of Guelph, completing his studies from 2009 to 2016. His academic background provides a solid foundation in scientific principles, which he applies in his current role as a Product Specialist. His education has equipped him with analytical skills essential for product development and technical support.

Background

Juan Ponce De Leon has a background in technical support and product management, with extensive experience in bilingual customer service. His career at Volanté Systems spans several years, during which he has developed a comprehensive understanding of the company's products and customer needs. His work experience in Toronto, Canada, has contributed to his professional growth in the technology sector.

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