Math Naga
About Math Naga
Math Naga is a Tier 2 Bilingual Technical Support Specialist with extensive experience in technical support and management. He has worked at Volanté Systems since 2017 and previously held positions at CDI Computer Dealers Inc. and Canadian Tire Corporation.
Work at Volanté Systems
Math Naga has been employed at Volanté Systems as a Tier 2 Bilingual Technical Support Specialist since 2017. In this role, he provides technical assistance and support to clients, ensuring effective communication in both English and French. His responsibilities include troubleshooting software and hardware issues, guiding users through problem resolution, and maintaining high standards of customer service. His tenure at Volanté Systems spans over seven years, contributing to his expertise in technical support within the technology sector.
Current Role at CDI Computer Dealers Inc.
Since 2016, Math Naga has worked as an Onsite Technician at CDI Computer Dealers Inc. in the Toronto, Canada area. In this position, he is responsible for providing on-site technical support, addressing client needs, and ensuring the proper functioning of computer systems. His experience in this role has enhanced his technical skills and customer service capabilities, allowing him to effectively resolve issues in a timely manner.
Education and Expertise
Math Naga studied at Pearson Electrotechnology Centre from 2014 to 2016, where he focused on Computer Support Specialist and Networking. He achieved a Diploma of Vocational Studies (DEP) during this two-year program. This educational background has equipped him with foundational knowledge and skills in computer support and networking, which he applies in his current technical support roles.
Previous Experience at Canadian Tire Corporation
Before his current positions, Math Naga worked at Canadian Tire Corporation as a Manager from 2013 to 2016. During his three years in this role, he gained experience in management and customer service, which provided him with valuable skills applicable to his later technical support roles. His time at Canadian Tire Corporation contributed to his understanding of operational processes and team leadership.