Thiruna Senthilnathan, B Comm
About Thiruna Senthilnathan, B Comm
Thiruna Senthilnathan is a Technical Support Specialist with a Bachelor of Commerce degree in Information Technology from Ryerson University. He has experience working at Freedom Mobile in various roles, including Junior Business Analyst and Help Desk Support Specialist, and has been with Volanté Systems since 2021.
Current Role at Volanté Systems
Thiruna Senthilnathan has been employed at Volanté Systems as a Technical Support Specialist since 2021. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their systems operate efficiently. His expertise in technology and customer service contributes to the overall satisfaction of Volanté Systems' clientele.
Previous Experience at Freedom Mobile
Thiruna Senthilnathan held multiple positions at Freedom Mobile. He worked as a Retail Specialist from 2018 to 2019, where he engaged with customers and facilitated sales. Following this, he served as a Junior Business Analyst for three months in 2019, focusing on business processes in Downtown Toronto. He then advanced to the role of Help Desk Support Specialist Tier 3 from 2019 to 2021, providing high-level technical support and troubleshooting services.
Education and Qualifications
Thiruna Senthilnathan studied at Ryerson University from 2013 to 2019, where he earned a Bachelor of Commerce degree with a focus on Information Technology. This six-year program equipped him with a solid foundation in business principles and technical skills, preparing him for various roles in the technology sector.
Background in Technical Support
Thiruna Senthilnathan has a background in technical support, having worked in various capacities that required problem-solving and customer interaction. His experience as a Help Desk Support Specialist Tier 3 at Freedom Mobile involved addressing complex technical issues, which enhanced his ability to assist clients effectively in his current role at Volanté Systems.