Todd Andlar
About Todd Andlar
Todd Andlar is a Technical Support Tier 1 Team Lead at Volanté Systems, where he has worked since 2020. He has a diverse background in technical support, customer service, and software development, with experience in various programming languages and networking.
Work at Volante Systems
Todd Andlar has been employed at Volante Systems since 2020, serving as the Technical Support Tier 1 Team Lead. In this role, he oversees a team responsible for providing technical support and ensuring customer satisfaction. Prior to this position, he worked at Volante Systems as Software Support / Help Desk from 2017 to 2020, where he gained experience in addressing software-related issues and assisting users with their technical needs.
Previous Employment History
Before joining Volante Systems, Todd Andlar worked at several organizations. He was a Customer Service Representative at Bell Canada from 2009 to 2011. He also held positions at Quartet Service Inc. as Senior Help Desk Lead / Customer Support from 2015 to 2017 and as Customer Support from 2011 to 2015. Earlier in his career, he worked as an IT Technician at the Ontario Clean Water Agency in 2000 and as a Data Entry Clerk at MPAC in 2002.
Education and Expertise
Todd Andlar studied at Ryerson Polytechnic University, where he earned a Bachelor’s degree in Computer Science with a focus on Software Engineering. His educational background also includes studies at Cronulla High School and Senator O'Connor. He possesses expertise in web design and programming, with skills in languages such as HTML, Java, JavaScript, CSS, ASP, PHP, C, C++, C#, and Lua.
Technical Skills and Experience
Todd Andlar has extensive technical skills, including hands-on experience in networking, supporting both LAN and WAN environments. He is proficient in database management with MS Access, SQL, and MySQL. His programming experience includes developing applications for Android, iPhone, and Windows platforms. Additionally, he has a strong background in both software and hardware aspects of PCs, including assembling and repairing computer hardware.
Leadership and Team Development
In his current role, Todd Andlar demonstrates leadership by training and mentoring newer team members. He emphasizes building camaraderie and team spirit within his team. He utilizes advanced metrics and reporting to identify areas for improvement, ensuring that both individual and team performance is optimized. His problem-solving abilities and analytical skills contribute to his effectiveness in fast-paced environments.