Ramana Gourinani
About Ramana Gourinani
Ramana Gourinani serves as the Senior Vice President of Global Customer Operations at Volante Technologies, where he has worked since 2021. With a diverse background in software development and strategic account management, he has held various leadership roles across multiple technology companies over the past three decades.
Current Role at Volante Technologies
Ramana Gourinani serves as the Senior Vice President of Global Customer Operations at Volante Technologies, a position he has held since 2021. Based in Hyderabad, Telangana, India, he is responsible for overseeing customer operations on a global scale. His role involves ensuring the delivery of high-quality services and support to clients, contributing to the company's reputation in the fintech sector.
Previous Experience in Technology Companies
Prior to his current role, Gourinani held various positions in notable technology firms. He worked at Compuware Corporation in multiple capacities, including Manager of Applications Development and Director of Technology Services. His experience also includes leadership roles at Borland Software Corporation, Sify Technologies Ltd, and Everdream Corporation, where he focused on engineering services and customer operations.
Educational Background and Qualifications
Gourinani's educational qualifications include a Master of Business Administration (M.B.A.) in Finance from Santa Clara University, obtained between 1996 and 1999. He also holds a Master of Science (M.S.) in Computer Science from the University of North Carolina at Charlotte, completed from 1987 to 1989. His undergraduate degree is a Bachelor of Technology (B. Tech.) in Mechanical Engineering from Jawaharlal Nehru Technological University, earned from 1981 to 1985.
Expertise in Strategic Business Planning
Ramana Gourinani possesses extensive expertise in strategic business and product planning, particularly within the fintech space. His background includes managing both on-premise and cloud services across various organizations, from startups to large enterprises. He specializes in profit and loss management, organization development, and has a proven track record in digital transformation and global payments operations.
Leadership Experience and Achievements
Throughout his career, Gourinani has demonstrated strong leadership capabilities in software development and strategic account management. He has held senior roles that required him to manage diverse teams and drive operational excellence. His experience spans over three decades in the technology sector, contributing to his comprehensive understanding of customer operations and service delivery.