Santiago González
About Santiago González
Santiago González is the Regional Support Manager for LATAM at Volante Technologies, where he has worked since 2018. He has a background in engineering and business management, with experience in technical support and system integration across various financial platforms.
Current Role at Volante Technologies
Santiago González serves as the Regional Support Manager LATAM at Volante Technologies since 2018. He operates remotely from Bogotá, Capital District, Colombia. In this role, he is responsible for overseeing technical support operations across multiple Latin American countries. His efforts focus on ensuring the seamless operation of critical financial systems for clients, which is essential for maintaining high standards of service delivery.
Previous Experience at SQL Software
Santiago González has a significant history with SQL Software, where he held multiple positions from 2013 to 2018. He began as an Implementation Engineer for one year, followed by a role as an Additional Services Engineer for another year. He then progressed to Temporary Director of Additional Services, where he worked for two years. His tenure at SQL Software involved on-site responsibilities in Bogotá, where he contributed to various bespoke solutions and service implementations.
Educational Background
Santiago González has a solid educational foundation in technology and business management. He studied Ingeniería informática at Fundación Universitaria Konrad Lorenz, earning his degree in 2014. He furthered his education by completing a Diploma in Business Management at the Toronto School of Management, which he is expected to finish in 2025. Additionally, he enhanced his technical skills with a course in Data Modeling and Storage/Database Management at Global Knowledge from 2015 to 2016.
Technical Skills and Expertise
Santiago González possesses extensive technical skills, particularly in PL/SQL development and Oracle database management, specifically versions 11g and 12c. He is also proficient in Java, Maven, Spring-Camel, and Angular. His expertise in these technologies supports his role in implementing complex technical solutions and enhancing operational efficiencies for financial systems.
Key Projects and Implementations
Throughout his career, Santiago González has led several significant projects that improved operational efficiency for financial institutions. He implemented a comprehensive Technical Support Department for clients across Latin America. He successfully integrated accounting interfaces between SAP ERP and HCM & Payroll systems for ATH S.A and between Phoenix ERP and HCM & Payroll systems for Itau Bank. Additionally, he played a key role in developing and implementing legal requirements of IFRS for Citibank Colombia, enhancing their compliance and reporting capabilities.