Julia Eleanor S.
About Julia Eleanor S.
Julia Eleanor S. is a Senior Customer Success Managerin at VONQ, where she has worked since 2023. With a background in customer success and supply chain management, she has held various roles in Düsseldorf, including positions at Avetta and Thalia Buch & Medien GmbH.
Work at VONQ
Julia Eleanor S. currently serves as a Senior Customer Success Managerin at VONQ, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Prior to her current position, she worked as a Customer Success Managerin at VONQ from 2021 to 2023, where she developed her expertise in customer relations and support.
Previous Experience at Avetta
Julia has a background in customer and supplier success from her tenure at Avetta. She worked as a Supplier Success Professional from 2020 to 2021, where she was responsible for managing supplier relationships. Additionally, she served as a Supply Chain Specialist from 2017 to 2021, contributing to operational efficiencies and supplier management.
Education and Expertise
Julia holds a Bachelor of Arts in Germanistik and Anglistik from Bergische Universität Wuppertal, which she completed from 2008 to 2013. She also achieved a Handelsfachwirt im Einzelhandel from BZE Springe, studying from 2014 to 2017. Her educational background provides her with a strong foundation in both language and business management.
Background in Retail and Training
Julia began her career with an apprenticeship at Thalia Buch & Medien GmbH, where she trained as a Handelsfachwirtin from 2014 to 2017. This experience equipped her with essential skills in retail management and customer service, which she has applied throughout her professional journey.