Paul Comfort
About Paul Comfort
Paul Comfort Professional Title and Role
Paul Comfort currently holds the position of Senior Vice President and Chief Customer Officer. In addition to these roles, he serves as the Executive Director of the North American Transit Alliance. His professional experience includes leading initiatives that enhance customer experience and drive organizational success in the transportation sector.
Paul Comfort Book and Publications
Paul Comfort is the author of the Amazon #1 bestseller, The Future of Public Transportation. His work in this publication has contributed significantly to discussions and innovations within the public transportation industry. The book has been well received for its insights into the future trends and challenges facing public transit.
Paul Comfort Podcast Host
Paul Comfort hosts Transit Unplugged, the world's top public transportation CEO podcast. The podcast is highly regarded in the industry and is listened to in 99 countries globally. Through Transit Unplugged, Comfort shares valuable insights, interviews, and industry trends with a broad international audience.
Paul Comfort Career Background
Paul Comfort has an extensive background in public transportation, previously serving as the CEO of the Maryland Transit Administration (MTA) in Baltimore. His career has also seen him in roles of public service as an elected County Commissioner and County Administrator, where he contributed to local government and community development.
Paul Comfort Awards and Recognition
Paul Comfort is a recipient of the American Association of State Highway and Transportation Officials' (AASHTO) Presidents Award. This accolade recognizes his contributions and achievements in the field of transportation, highlighting his commitment and impact on advancing the industry.