Ashita Ajmera
About Ashita Ajmera
Ashita Ajmera is a Customer Service Representative in the Returns Department at Vosker, with a background in interior design and project management. She has transitioned to user experience design and has actively contributed to coaching and process improvements in her current role.
Work at Vosker
Ashita Ajmera has been employed at Vosker as a Customer Service Representative in the Returns Department since 2019. In this role, she has focused on streamlining the returns process, which has resulted in a significant reduction in turnaround time and improved customer satisfaction. Her responsibilities include addressing customer inquiries and ensuring a smooth experience for those returning products.
Previous Experience in Interior Design
Prior to her current position, Ashita worked at Pepperfry as an Interior Design Consultant from 2015 to 2017. She held this role for a total of 15 months, first in Pune and later in Gurgaon, India. Additionally, she served as an Assistant Manager at Rentech Designs India Pvt. Ltd. from 2017 to 2019, where she contributed to design and build projects for two years.
Education and Expertise
Ashita Ajmera earned her Bachelor's degree in Interior Design from Shreemati Nathibai Damodar Thackersey Women's University, completing her studies from 2008 to 2011. In 2021, she pursued further education in User Experience Design through a Bootcamp at Springboard, achieving a certification in the UX Design Career Track after 11 months of study.
Coaching and Continuous Improvement Initiatives
In her current role at Vosker, Ashita is actively involved in coaching her team and implementing continuous improvement initiatives. These efforts are aimed at enhancing the overall customer experience, ensuring that her team is well-equipped to handle customer inquiries effectively.
Background in Design and Project Management
Ashita has a background in both residential and commercial space design and execution. Her previous experience as an Interior Designer and Project Manager has provided her with a solid foundation in managing design projects and understanding client needs in various settings.