Vanessa Nosotti Eid
About Vanessa Nosotti Eid
Vanessa Nosotti Eid is a Continuous Improvement Project Manager at VOSKER, where she has worked since 2022. She has a diverse background in customer experience and project management, having held various roles at C2 Montréal and Vet Mobile Plus.
Work at Vosker
Vanessa Nosotti Eid currently serves as the Continuous Improvement Project Manager at VOSKER, a position she has held since 2022. Prior to this role, she worked as the Customer Experience Project Manager from 2020 to 2022. During her time at VOSKER, she has focused on optimizing processes within communications and customer experience projects, leveraging her analytical and interpersonal skills.
Previous Experience in Customer Experience Management
Vanessa has extensive experience in customer experience management, having worked in various roles at C2 Montréal and C2 International. She held the position of Customer Experience Program Manager at C2 International in 2018 and served as Concierge Extraordinaire at C2 Montréal in both 2016 and 2017. Additionally, she worked as the Customer Experience Program Coordinator at C2 Montréal from 2017 to 2018 and as Customer Experience Manager from 2019 to 2020.
Consulting and Event Planning Background
In 2019, Vanessa worked as a Business Consultant and Event Planner at Vet Mobile Plus for one month in Kirkland, Quebec. She returned to Vet Mobile Plus in 2020 for two months as a Business Consultant. Her roles involved planning and executing events, as well as providing strategic consulting services.
Education and Expertise
Vanessa studied at Concordia University, where she earned a Bachelor of Commerce (B.Com.) with a focus on Marketing. She also pursued further education at McGill University School of Continuing Studies, obtaining a Professional Development Certificate in Project Management. Her educational background supports her expertise in project management and customer experience.
Skills and Professional Attributes
Vanessa is recognized for her detail-oriented and highly organized approach to project management. She possesses a strong focus on optimizing processes, particularly in communications and customer experience projects. Her combination of analytical and interpersonal skills has been pivotal in her career advancement.