Yvan Pourcheresse
About Yvan Pourcheresse
Yvan Pourcheresse serves as the Senior Director of Client Innovation at Vosker, bringing over a decade of experience in the banking sector with a focus on transformation initiatives and client services.
Current Role at Vosker
Yvan Pourcheresse serves as the Senior Director of Client Innovation at Vosker, a position he has held since 2020. In this role, he focuses on enhancing client experiences through innovative solutions. His responsibilities include promoting new methodologies and tools that improve practices while ensuring a positive experience for both clients and employees. His expertise in client innovation is supported by over a decade of experience in the banking sector.
Previous Experience in Banking
Yvan Pourcheresse has extensive experience in the banking sector, having worked at various institutions. He was a Senior Advisor and Product Owner at Banque Nationale, where he specialized in automation, artificial intelligence, and data from 2019 to 2020. Prior to that, he held several roles at Banque Laurentienne, including Director of Quality and Performance and Customer Service Expert. His roles involved significant transformation initiatives and a focus on enhancing service delivery in call centers.
Educational Background
Yvan Pourcheresse has a solid educational foundation in finance and management. He studied at École des sciences de la gestion (ESG UQAM), where he earned a Bachelor's degree in Finance from 2015 to 2020 and a Certificate in Administration from 2012 to 2013. Additionally, he studied at Ecole Hôtelière de Lausanne, achieving a degree in Hotel Management from 2002 to 2004. He also holds a certification from the Canadian Securities Institute, focusing on investment funds in Canada.
Advocacy for Cultural Transformation
Yvan Pourcheresse advocates for cultural transformation within organizations, emphasizing the importance of coaching in his professional approach. He believes in the value of collaboration and focus to ensure successful project delivery. His commitment to enhancing workplace culture aligns with his extensive experience in customer service and transformation initiatives across various banking roles.
Early Career and Skills Development
Yvan Pourcheresse began his career in the hospitality industry, working as an Assistant Coordinator for Events at Paléo Arts & Spectacles in Switzerland. He also held a brief position at Sofitel Luxury Hotels and Resorts in New Zealand. These early experiences contributed to his skills in client service and event coordination, which he later applied in the banking sector.