Emma Kako
About Emma Kako
Emma Kako is the Head of Operations at Vouch Insurance, where she specializes in revenue operations and underwriting services. She has a background in strategic planning and product development, with previous roles at Third Bridge Group Limited and Vouch Insurance.
Current Role at Vouch Insurance
Emma Kako serves as the Head of Operations at Vouch Insurance, a position she has held since 2023. In this role, she focuses on enhancing operational efficiency and implementing strategic initiatives. Her responsibilities include overseeing revenue operations and underwriting services, ensuring that the company's operational goals align with its overall business strategy.
Previous Experience at Vouch Insurance
Prior to her current role, Emma worked at Vouch Insurance as the Director of Business Operations from 2022 to 2023. During her tenure, she implemented operational insights that improved the full production lifecycle, contributing to the company's operational success. Her experience at Vouch laid the groundwork for her current leadership position.
Background in Operations Management
Emma Kako has extensive experience in operations management, having worked at Third Bridge Group Limited for six years as Vice President Operations from 2016 to 2022 and as Team Leader - Private Equity for seven months in 2015. Her roles involved strategic planning and product development, focusing on enhancing customer experience and success.
Education and Academic Background
Emma studied at Barnard College, where she earned a Bachelor of Arts (BA) in Economics. Her academic background provides a strong foundation for her expertise in operations and strategic planning. Additionally, she attended Stuyvesant High School, known for its rigorous academic standards.
Expertise in Revenue Operations
Emma Kako specializes in revenue operations and has a strategic focus on improving customer experience. Her expertise includes operational insights, strategic planning, and product development, which she has applied throughout her career to drive operational excellence and enhance business outcomes.