Keri Brownell
About Keri Brownell
Keri Brownell serves as the Head of Client Success at Vouch Insurance, a position she has held since 2024. With a diverse background in operations and client services, she has contributed to various roles within Vouch Insurance and other organizations throughout her career.
Current Role at Vouch Insurance
Keri Brownell serves as the Head of Client Success at Vouch Insurance, a position she has held since 2024. Based in Chicago, Illinois, she has been in this role for 7 months. In her current capacity, she focuses on enhancing client relationships and ensuring customer satisfaction.
Previous Positions at Vouch Insurance
Before her current role, Keri Brownell held multiple positions at Vouch Insurance. She served as the Head of Client Operations from 2022 to 2024, and as Operations Director from 2021 to 2022. Additionally, she was the Director of Client Services for 8 months in 2022. Her tenure at Vouch Insurance has spanned various leadership roles, contributing to the company's operational and client service strategies.
Experience at Avail
Keri Brownell worked at Avail in two significant roles. She was the Business and Strategy Manager from 2019 to 2020 and later served as the Head of Business Operations for Avail Assist from 2020 to 2021. Her experience at Avail involved overseeing business operations and strategic initiatives.
Educational Background
Keri Brownell earned her Master of Business Administration (M.B.A.) with a focus on Entrepreneurship and Innovation Management from Richmond, The American International University in London, completing her studies from 2014 to 2015. She also holds a Bachelor of Business Administration (B.B.A.) in Finance and Economics from St. Norbert College, where she studied from 2009 to 2013.
Early Career Experience
Keri Brownell began her career with various roles that contributed to her professional development. She worked as a Consultant at FPL Advisory Group from 2017 to 2019, and as a Business Development Account Manager at Euromonitor International from 2015 to 2017. Additionally, she gained experience as an MBA Intern at Virgin StartUp in 2015 and as a Project Manager at AmeriLux International, LLC from 2013 to 2014.