Amanda Lawless
About Amanda Lawless
Amanda Lawless is a Quality Assurance Specialist with experience in both education and sales. She has worked at Allcat Claims Service and Vroom, and previously held a position as a Senior Sales Executive at CardConnectDirect and as a teacher at Comal Independent School District.
Current Role at Vroom
Amanda Lawless serves as a Quality Assurance Specialist at Vroom. She has held this position since 2021. In this role, she focuses on ensuring the quality and reliability of services provided by the company. Her responsibilities include evaluating processes and implementing improvements to enhance customer satisfaction.
Experience at Allcat Claims Service
Prior to her role at Vroom, Amanda worked at Allcat Claims Service as a Quality Assurance Specialist. She joined the company in 2019 and has continued to contribute to quality assurance efforts for five years. Her work involves assessing claims processes and ensuring compliance with industry standards.
Previous Position at CardConnectDirect
Amanda Lawless was a Senior Sales Executive at CardConnectDirect from 2016 to 2019. During her three years in this position, she was responsible for driving sales and managing client relationships. Her experience in sales provided her with valuable skills that she later applied in her quality assurance roles.
Teaching Background at Comal Independent School District
Before transitioning to the corporate sector, Amanda worked as a teacher at Comal Independent School District from 2004 to 2015. She spent 11 years in education, where she developed her skills in communication and training, which are beneficial in her current quality assurance roles.
Educational Qualifications from Texas State University
Amanda Lawless earned her Bachelor of Science (BS) degree in Elementary Education and Teaching from Texas State University. She attended the university from 2000 to 2004. This educational background laid the foundation for her initial career in teaching and has influenced her approach to quality assurance.