Carolyn Amaya
About Carolyn Amaya
Carolyn Amaya is a Training Manager at Vroom, specializing in content strategy and engagement within learning and development. With a diverse background in project management and training across various organizations, she has built a strong foundation in adult learning methodologies.
Current Role at Vroom
Carolyn Amaya serves as the Training Manager at Vroom, a position she has held since 2023. In this role, she focuses on content strategy and engagement within the learning and development sector. Her expertise is instrumental in designing and implementing training programs that enhance employee skills and knowledge.
Previous Experience at Vroom
Prior to her current role, Carolyn held several positions at Vroom. She worked as a Senior Process Excellence Specialist for four months in 2021, followed by a year as the Learning & Development Project Manager for Phones Operations from 2022 to 2023. These roles contributed to her extensive experience in training and development within the organization.
Professional Background
Carolyn has a diverse professional background, having worked at various organizations. She was a Learning Assistant at Capital One from 2012 to 2015, and later served in multiple roles there, including Global Operations Relationship Manager for Learning and Development and Front Line Manager / Trainer I. Additionally, she worked as a Curriculum Designer and Sr. Talent Development Specialist at ARS National Services.
Education and Certifications
Carolyn studied Criminal Justice Technology at Hillsborough Community College, earning an Associate degree from 2007 to 2010. She also attended the University of Richmond - Robins School of Business, where she achieved a Train the Trainer Certification in Adult and Continuing Education and Teaching in 2014. Her certifications in adult learning methodologies support her training initiatives.
Skills and Expertise
Carolyn possesses strong project management skills, particularly within the financial services industry. She is proficient in using Microsoft and G-Suite products, which enhances her efficiency in professional tasks. Her background in coaching and communication further strengthens her capability to effectively develop individuals and teams.