Justin Hatter
About Justin Hatter
Justin Hatter is an experienced Operation Coordinator currently working at Vroom in Phoenix, Arizona. He has over 13 years of experience in the customer service industry and has held managerial positions at PLANET FITNESS JUST GYM and Nike.
Work at Vroom
Justin Hatter has been employed at Vroom as an Operation Coordinator since 2019. In this role, he is responsible for overseeing various operational processes and ensuring efficiency within the organization. His position requires a strong understanding of operational workflows and customer service principles, which he has developed over his extensive career.
Previous Experience at Planet Fitness Just Gym
Before joining Vroom, Justin Hatter served as the General Manager at Planet Fitness Just Gym from 2015 to 2019 in the Tucson, Arizona area. During his four years in this role, he managed gym operations, staff, and customer relations, contributing to the overall success of the facility.
Experience at Nike
Justin Hatter worked at Nike as a Footwear Lead from 2010 to 2015 in Birch Run, Michigan. His five years in this position involved managing footwear sales and customer interactions, which helped him build a solid foundation in retail management and customer service.
Education and Expertise
Justin Hatter studied at Baker College, where he earned a Bachelor's degree in Communication and Media Studies. Additionally, he completed a program at Careerist, achieving a Sales Engineer certification in 2023. His educational background supports his expertise in communication and sales, enhancing his professional capabilities.
Mentorship and Skills Development
Justin Hatter has actively mentored colleagues to improve their efficiency in the workplace. His mentoring reflects his strong communication skills and ability to demonstrate effective practices, contributing to a collaborative work environment. With 13 years of experience in the customer service industry, he possesses a deep understanding of client needs and service excellence.