Lupe Gallardo
About Lupe Gallardo
Lupe Gallardo is a Service Delivery Manager with a strong background in the automotive and banking industries. He has held various roles at Vroom since 2018 and previously worked at TDECU and First National Bank of Omaha.
Work at Vroom
Lupe Gallardo has been employed at Vroom since 2018, where he has held multiple positions. He currently serves as the Service Delivery Manager, a role he has occupied since 2021. In addition to this position, he has worked as an Associate Consumer Contracts Manager since 2020 and has also been a Supervisor for six years. His responsibilities include overseeing service delivery and managing consumer contracts, contributing to operational efficiency within the company.
Previous Experience in Banking
Before joining Vroom, Lupe Gallardo worked in the banking sector. He served as a Senior Personal Banker at First National Bank of Omaha from 2014 to 2016. Following this role, he worked at TDECU as a Lending Specialist from 2016 to 2018. His experience in banking has provided him with a solid foundation in customer service and financial operations.
Education and Expertise
Lupe Gallardo studied at Sanford-Brown College-Houston, where he earned an Associate's Degree in Medical/Clinical Assistant from 2013 to 2014. He also attended Lone Star College-CyFair as a student from 2015 to 2019. His educational background complements his expertise in cashiering, customer satisfaction, and interpersonal skills, which are essential in both finance and retail environments.
Background in Automotive and Banking Industries
Lupe Gallardo possesses a strong background in both the automotive and banking industries. His diverse experience allows him to navigate the complexities of service delivery in these sectors effectively. This dual expertise enhances his ability to manage client interactions and deliver satisfactory service outcomes.