Michael Hester
About Michael Hester
Michael Hester is a Sr. Manager of Remote Reconditioning at Vroom, with extensive experience in sales and management across various automotive companies. He has held significant roles at Integrated Supply Network and Drivetime, and is recognized for his expertise in Change Management and LEAN Project Implementation.
Current Role at Vroom
Michael Hester serves as the Sr. Manager of Remote Reconditioning at Vroom, a position he has held since 2020. In this role, he oversees remote vehicle reconditioning processes across the Western United States. His responsibilities include managing teams and ensuring operational efficiency in vehicle inspections and repairs. Hester's leadership is focused on optimizing workflows and enhancing the quality of reconditioned vehicles.
Previous Experience at Integrated Supply Network
Prior to his current role, Hester worked at Integrated Supply Network (ISN) in various capacities. He began as a Business Development Manager from 2014 to 2015, followed by a brief tenure as Western Regional Sales Manager in 2015. He then served as Director of Sales from 2015 to 2020, where he was responsible for sales strategies and team leadership in the Phoenix, Arizona area.
Experience at Drivetime
Hester has significant experience in the automotive sector, having worked at Drivetime from 2008 to 2014. He started as Assistant Director of Inspection Centers for three years and later advanced to Director of Inspection Centers, where he managed operations and quality control for vehicle inspections. His time at Drivetime contributed to his expertise in inspection processes and team management.
Educational Background
Michael Hester studied at The University of Tennessee at Chattanooga, where he earned a Bachelor of Science degree in Business Management. He also attended Baylor School, which provided him with foundational education. His academic background supports his professional roles in management and operational leadership.
Leadership and Expertise
Hester is recognized for his ability to empower teams and individuals to achieve high performance through a metrics-driven approach. He is acknowledged as a thought leader in Change Management and LEAN Project Implementation. His track record includes building diverse teams that deliver innovative solutions to operational challenges, showcasing his commitment to effective leadership and strategic thinking.