Omar Espejo
About Omar Espejo
Omar Espejo is a Tier 2 Associate Titles Specialist with a background in customer service and account management. He has worked for various companies, including JPMorgan Chase & Co., Preventice Solutions, and Shell Energy, and holds a degree in Tourism and Travel Services Management from Universidad del Valle de México.
Current Role at Vroom
Omar Espejo serves as a Tier 2 Associate Titles Specialist at Vroom since 2021. In this role, he is responsible for managing title-related inquiries and ensuring compliance with state regulations. His position is based in Westside Houston, where he has contributed to enhancing the operational efficiency of title processing.
Professional Experience at Shell Energy
Since 2023, Omar Espejo has been working as a Residential Customer Experience Representative at Shell Energy. His role involves addressing customer inquiries and providing support to enhance customer satisfaction. This position is hybrid, allowing him to work both remotely and on-site in The Woodlands, Texas.
Previous Employment at Oerlikon Metco
Omar Espejo worked at Oerlikon Metco as a Bilingual Account Executive for Latin America and International Clients from 2007 to 2020. During this 13-year tenure, he managed client relationships and facilitated communication between the company and its diverse clientele, contributing to business growth in the region.
Education and Expertise
Omar Espejo studied at Universidad del Valle de México, where he achieved a degree in Tourism and Travel Services Management. This educational background has equipped him with skills relevant to customer service and client relations, which he has applied throughout his career in various roles.
Career Background at JPMorgan Chase & Co.
From 2000 to 2006, Omar Espejo worked at JPMorgan Chase & Co. as a Wire Transfer Validator and Customer Service representative. His six years in this role in New Hyde Park, NY, involved processing wire transfers and assisting customers with their banking needs, laying a foundation for his future roles in customer service.