Tracy De Luca
About Tracy De Luca
Tracy De Luca is a Senior Manager of Transportation at Vroom, where she has worked since 2021. She has a strong background in logistics management and customer service, previously serving as Logistics Training Manager at Carvana from 2016 to 2021.
Work at Vroom
Tracy De Luca has been serving as the Senior Manager of Transportation at Vroom since 2021. In this role, she oversees transportation operations, focusing on optimizing logistics and enhancing customer satisfaction. Her responsibilities include managing transportation teams and ensuring efficient freight management. Tracy's experience in the internet industry contributes to her ability to navigate the complexities of modern logistics.
Previous Experience at Carvana
Before joining Vroom, Tracy De Luca worked at Carvana as the Logistics Training Manager from 2016 to 2021. During her five years in this position, she was responsible for training logistics teams and improving operational efficiency. Her role involved developing training programs that enhanced team performance and customer service within the logistics sector.
Education and Expertise
Tracy De Luca studied at Hobart Institute of Welding Technology from 2014 to 2015, where she achieved a GPA of 3.47 and focused on Structural Welding. She graduated with a concentration in operations. Additionally, she attended The Ohio State University from 1992 to 1997, further solidifying her educational background. Tracy possesses significant expertise in freight management and customer satisfaction, which supports her roles in logistics management.
Background in Logistics Management
Tracy De Luca has a strong background in logistics management, particularly within the internet industry. Her career has been characterized by a focus on team building and customer service, which are essential components of effective logistics operations. This background has equipped her with the skills necessary to manage complex transportation systems and improve overall service delivery.